Technical Application Manager

About us

Ardena is a leading contract development organization for the pharmaceutical industry. We assist pharmaceutical companies, from virtual biotech to big pharma, in bringing their valued molecule(s) to the clinic and market. We provide a comprehensive and integrated portfolio of drug substance and drug product development, manufacturing, logistics and bioanalytical services.

Ardena is a rapidly growing international orientated organization with a dedicated team of over 500 professionals operating from 5 sites in Belgium (Gent), The Netherlands (Oss, Assen), Sweden (Sodertalje), and Spain (Pamplona). Ardena has an open and transparent culture: team-spirit, an open mindset and ownership are important values in our company.

We are a dynamic drug developer offering exciting career opportunities to skilled and motivated people who want to work in a fast-growing market within the global pharmaceutical industry. Do you want to work in a challenging contract research and development environment, where experts come together to develop innovative drugs for unmet medical needs? Do you want to further develop Ardena and grow with us by becoming our next colleague? Then we might have the right opportunity for you.

For the Ardena Corporate IT team, we are looking for a Technical Application Manager.

WHAT YOU WILL WORK ON

We are working on a GxP environment with different systems composed of a database, one or more application servers and sometimes remote desktop environments. Your role will be involved in supporting the maintenance and growth of these systems on a corporate, division and local level.

YOUR KEY RESPONSIBILITIES

• You are the point of contact within the IT team with regards to the technical applications and main liaison between the key user and 3rd party service providers.

• You analyze the requirements and changes request from the business and assist in the process to define priorities.

• You will provide proactive advice on how to fully utilize the functionalities of applications and ensure that improvement opportunities are quickly identified, so that you and your stakeholders can enthusiastically take the next steps.

• You will ensure that all (key) users of the application are and remain informed of the correct operation of the application, documented as much as possible.

• You participate in the analysis, implementation and delivery of new applications together with the Business Application manager and the IT Project Manager.

• You manage the day-to-day support (incidents, change requests, problems) to ensure a fast, efficient and customer focused service.

• You keep yourself up to date with the latest developments and insights.

• You will closely work together with cross departmental key-users in the business (Finance, Materials Management, Purchasing) as well as with the other Application Owners in the Business Solutions team.

YOUR PROFILE LOOKS LIKE/ RESEMBLES

• You have a bachelor's or master's degree in a business or IT oriented direction and you have several years of experience as a software engineer.

• You have 5 years of experience with Applications within the life science or chemical industry.

• You have experience with databases and remote desktop environments.

• You approach the operational processes and projects with a view to creating added value and guaranteeing the continuity of the applications.

• You are familiar with the Validation of Systems in the life science industry.

• You are familiar with Business Central or Navision.

• You are familiar with one or more of these systems: Empower, Labware, NuGenesis, , Cognos. LabX, and Sciex.

• You feel comfortable in a dynamic and changing environment, working at the intersection of technology and business.

• You are eager to learn and willing to learn, wants to know what every button is for.

• You are flexible, a problem solver and a team player.

• You have an analytical mindset, and you are stress resistant.

• You have good communication skills and are fluent in English (written as well as spoken), Dutch and Spanish is considered as a plus.

• We love creative thinking and pro-activeness.

WHAT WE OFFER

• A true learning environment where you will have the ability to grow your skills.

• A rapidly developing and growing international company with an attractive services, product and customer portfolio.

• A dynamic working environment with nice colleagues.

• Open straightforward but also caring culture.

• We are true to our values.

• An attractive remuneration package.

• Flexible working hours.